Terms of Service

These Terms of Service ("Terms") govern your access to and use of the AskAIVault website, applications, and services (collectively, the "Service"), operated by AskAIVault ("we," "us," or "our").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service.

1. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Service. By using the Service, you represent that you meet this requirement and have the authority to enter into these Terms.

2. Accounts and Access

2.1 Account Registration

You may be required to create an account to access certain features. You are responsible for:

  • Providing accurate and complete information
  • Maintaining the confidentiality of your credentials
  • All activity that occurs under your account

2.2 Workspace / Client Accounts

AskAIVault supports multi-client workspaces. A user may have different roles (e.g., admin, member) across different clients. Permissions are enforced per client.

You are responsible for managing users invited to your workspace.

3. Acceptable Use

You agree not to use the Service to:

  • Violate any applicable law or regulation
  • Upload or distribute malicious code
  • Infringe intellectual property or privacy rights
  • Train competing AI models without authorization
  • Attempt to gain unauthorized access to systems or data
  • Abuse system limits or security controls

We reserve the right to suspend or terminate access for violations.

4. Content and Data

4.1 Your Content

You retain ownership of all content you upload, store, or process using the Service ("User Content").

By using the Service, you grant us a limited, non-exclusive license to process your content solely for the purpose of providing the Service.

4.2 AI-Generated Outputs

AI-generated responses are produced automatically and may be inaccurate or incomplete. You are responsible for verifying outputs before relying on them.

AskAIVault does not guarantee correctness, completeness, or suitability of AI responses.

5. Knowledge Bases and Data Sources

You are responsible for ensuring that:

  • You have the right to upload and use any documents or data sources
  • Content does not violate confidentiality or third-party rights

We do not review or endorse uploaded knowledge base content.

6. Third-Party Services

The Service may integrate with third-party providers (e.g., cloud infrastructure, AI models, authentication services). Use of such services may be subject to their own terms and policies.

We are not responsible for third-party services beyond our control.

7. Privacy

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect personal data.

8. Suspension and Termination

We may suspend or terminate your access:

  • For violations of these Terms
  • For security or operational reasons
  • If required by law

You may stop using the Service at any time. Upon termination, access to your data may be removed in accordance with our data retention policies.

9. Fees and Billing (If Applicable)

Certain features may require payment. Prices, billing cycles, and refund policies will be disclosed at the time of purchase.

Failure to pay may result in suspension or termination of access.

10. Intellectual Property

All trademarks, branding, software, and Service components (excluding User Content) are owned by AskAIVault or its licensors.

You may not copy, modify, distribute, or reverse engineer any part of the Service without permission.

11. Disclaimers

The Service is provided "as is" and "as available."

We disclaim all warranties, including:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement
  • Accuracy of AI outputs

Use of the Service is at your own risk.

12. Limitation of Liability

To the maximum extent permitted by law, AskAIVault shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of data, profits, or business
  • Reliance on AI-generated outputs

Our total liability shall not exceed the amount paid by you to us in the previous 12 months, if any.

13. Indemnification

You agree to indemnify and hold harmless AskAIVault from any claims, damages, or liabilities arising from:

  • Your use of the Service
  • Your content
  • Your violation of these Terms or applicable law

14. Changes to These Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the updated Terms.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Goa, India, without regard to its conflict of law principles.

To the extent permitted by applicable law, you agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the courts located in Goa, India.

Nothing in this section shall limit any consumer rights that may not be waived under applicable local laws.

16. Company Information

AskAIVault is a brand operated and managed by the following legal entity:

  • Trade Name: AskAIVault
  • GSTIN: 30CTZPM3132K1ZE
  • Business Type: Sole Proprietorship

Registered Address:
Sai Niwas
Patantaly Cross 2
Bandora, North Goa
Goa - 403401

AskAIVault provides software-as-a-service (SaaS) solutions and operates as an online-first, remote business. No physical goods are sold and no walk-in services are offered.

17. Contact Information

For questions about these Terms, contact us at:

Email: contact@askaivault.com

Website: https://askaivault.com